

Increase Brand Awareness
By creating a verified business account on Viber, you can establish and showcase your brand identity. Through customized messages and rich multimedia content such as images and videos, you can communicate brand values and enhance brand image, thereby increasing user trust and brand awareness.
Strong User Base
Viber is a globally popular instant messaging application with hundreds of millions of registered users. By using Viber Business Messages, companies can leverage this vast user base to communicate and engage with their target audience.


Personalized Interaction
Viber Business Messages lets businesses hold one‑to‑one, personalized conversations with users—sending welcome messages, event alerts, tailored offers, and more. Personalized messaging boosts engagement and loyalty, improving overall marketing effectiveness.
Cost-effective Communication
A more cost-effective bidirectional communication method compared to traditional SMS. With Viber for Business, you are no longer limited to 160 characters in traditional SMS content. You can now freely send messages of up to 1000 characters to promote your brand and deliver important notifications in a timely manner, strengthening your business's message delivery.


Secure Communication Environment
In the communication environment of Viber Business Messages, you can conveniently receive and share various content. We ensure that all one-time passwords, updates, alerts, and other business messaging activities are encrypted end-to-end and comply with GDPR regulations.
Data Analysis and Marketing Insights
Viber Business Messages offers comprehensive data analysis and marketing insights, including tracking metrics such as message delivery rate, open rate, click-through rate, and more. These features assist businesses in understanding user behavior, evaluating campaign effectiveness, and optimizing subsequent marketing strategies.

Distinctive Features
- Verified Business Accounts
By creating verified accounts with your company name and logo, you can establish and showcase your brand identity on Viber and increase users' trust in your brand.
- Customized Messages
You can send customized messages to users, including marketing information, promotional activities, latest news, and announcements. This allows you to communicate directly with users and convey your brand values and information.
- Interactive Buttons
Add interactive buttons to messages so users can act with one tap—quick replies, view product details, subscribe, buy, or contact support. Boosts engagement and conversions.
- Rich Text Messages
Viber Business Messages support rich text messages, allowing you to add font styles, links, emojis, and media content such as images and videos, making your messages more engaging and appealing.
- Unified Messaging for All Needs
Viber Business Messages lets you send transactional, marketing, and conversational messages all through a single channel—so you can respond to customer needs faster, deliver personalized experiences, and streamline communications at scale.
- Pin Conversations to the Top
Users can pin business messages to the top of their main chat screen, ensuring important conversations are prioritized and avoiding forgetting or missing crucial information.
Use Cases
Appointment and Reminder

Marketing Campaign

Customer Support

Transaction Notification

Start the journey of interaction with users.
Please contact your account manager or email sales@paasoo.com to activate this service.

